Termeni si Conditii

This page refers to the terms and conditions according to which the www.transilvania-train.com. By accessing or using  www.transilvania-train.com, you automatically accept the terms and conditions below. The terms and conditions apply to all site users. This site is owned and operated by S.C. Transilvania Train. Globe 365 SRL and S.C ENKI BUSINESS S.R.L..

TRANSILVANIA TRAIN trademark of S.C. Globe 365 SRL and S.C. ENKI BUSINESS S.R.L. is not liable for any inconsistencies that may arise between the information on the site and the information received in the agency. The information you receive in the agency will always prevail.



1. User’s Rights

The user of www.transilvania-train.com has the right to view the site on the computer monitor, to print any parts of the site content on paper and to save pages in electronic format for personal, non-commercial purposes only.


2. User’s Obligations

You agree to comply with the following obligations including (but not limited to):

  • financial responsibility for all the transactions made in your account or on your behalf;
  • you are over 18 years and legal capacity to initiate legal actions;
  • ensure the accuracy of the data provided about you and your family members;
  • not using the site for speculative purposes, generating false or fraudulent bookings;
  • transmission of any political, pornographic or racist material or other material contrary to law is strictly prohibited;
  • the obligation not to alter, copy, send, distribute, sell, display, license or reproduce the content of the site except for the sole and non-commercial use of a single copy of the information contained on the site;
  • The user of www.transilvania-train.com has no right to use (in the existing or modified form) for commercial purposes the content of the site;
  • The user of www.transilvania-train.com has no right to remove the copyright and / or trademark notice from the copies of the content. Copies will only be made in accordance with the terms of use.


Requests for content republishing or redistribution will be addressed to TRANSILVANIA TRAIN trademark of S.C. Globe 365 SRL and S.C. ENKI BUSINESS S.R.L. at intren@transilvania-train.com


3. General booking and purchase conditions on transilvania-train.com

Any booking made on the site will be considered as your intention to purchase the tourist program. If your request is accepted, you will receive a confirmation email from S.C. Transilvania Train trademark of Globe 365 SRL and S.C. ENKI BUSINESS S.R.L and the Client Agreement (Contract) will enter into force. The program is valid for the available places.


4. Payment  

No payment other than those presented on the site is accepted and we undertake no liability for the amounts of money sent by courier.

Up to 30% advance when booking. The payment difference will be paid until May 15th, 2020.

Cash at Free Spirit Travel headquarter – 2 Ghiocei Street, District 2 Bucharest or at Globe 365 agency – 8 Paul Greceanu Street, District 2, Bucharest

Bank Transfer – You can make a bank transfer to our account using the order number as a payment reference. You will receive the details when you place your order on the site.

Online payment by card will be processed by the Mobilpay online payment integrator. Transilvania Train trademark of S.C. ENKI BUSINESS S.R.L has no access to and does not keep your card data. 3D Secure is a new global approach to authenticating buyers and sellers in secure Internet transactions. This security measure involves redirecting the user when making a payment to a secure page where the registration of each cardholder is processed by assigning an authorization code for each online transaction. Accepted cards are those issued by VISA (Classic and Electron) and MASTERCARD.


5. Cancellations

If the tourist renounces his / her bundle of tourist services that are the object of the contract, he owes to the agencies the penalties as follows:

0% of the service package price, if the waiver is made until February 15, 2020;

200 Euro of the package price, if the waiver is made between 15 February 2020 and 15 May 2020;

100% of the package price, if the waiver is made after May 15, 2020;


6. Data privacy

Your consent is expressed by accessing and using www.transilvania-train.com, and personal data and any other information of yours may be processed and used by Transilvania Train trademark of S.C. ENKI BUSINESS S.R.L in any marketing activities and purposes and for the purpose of creating databases.


7. Intellectual Property Rights

The materials presented on the website www.transilvania-train.com and any information sent via the electronic mail are the property of Transylvania Train trademark of S.C. Globe 365 SRL and S.C. ENKI BUSINESS S.R.L or its partners in this project, as the case may be, and are protected by copyright, trademark rights and other intellectual property rights.


8. Processing of personal data

According to the requirements of Law no.677 / 2001 for the people protection regarding the processing of personal data and the free circulation of these modified and completed data and of Law no.506 / 2004 regarding the processing of personal data and the protection of privacy in the electronic communications field, in respect of this site, the personal data you provide us about you or another person shall be administered, under safe conditions and only for specified purposes, by SC ENKI BUSINESS S.R.L., personal data operator registered under no. 9516 of 2008. The purpose of data collection is the provision of goods and services.


The registered information is intended for use by the operator and is communicated only to the following recipients: employees and certain collaborators of S.C. ENKI BUSINESS S.R.L., which is responsible for providing and maintaining the infrastructure related to the Internet services provided on this site as well as certain categories of users of the Internet services according to the conditions of use for each service.


According to Law no. 677/2001, you have the right of access, data interference, the right to be subjected to an individual decision and the right to appeal to courts. At the same time, you have the right to oppose the processing of your personal data that concerns you and ask for deletion. To exercise these rights, you can address a written, dated and signed application to Transylvania Train, trademark of S.C. ENKI BUSINESS S.R.L, 59 Cariman Street, Building A, District 1, Bucharest. If some of your data is incorrect, please inform us as soon as possible.


9. Changes in Terms and Conditions of Use

Transylvania Train trademark of S.C. Globe 365 SRL and S.C. ENKI BUSINESS S.R.L. may amend the terms and conditions of use in the content of the site, without prior notice. Please, therefore, re-read the terms and conditions of use each time you access or use this site. Your use of the site after amending these terms means your acceptance of the changed terms and conditions.

These rules are in line with the Romanian legislation in force. Non-compliance with the provisions of this document represents a violation of the rights of Transylvania Train trademark of S.C. Globe 365 SRL and S.C. ENKI BUSINESS S.R.L and may incur civil, contraventional or, as the case may be, criminal liability of the person in fault. Conflicts arising in connection with the terms of use of the site will be subject to settlement by the courts.


This site may contain links to various sites. When accessing these sites, you are implicitly out of the www.transilvania-train.com site and have the obligation to comply with the terms and conditions of use of the new sites.